FAQs

Mybe.GG: Everything you need to know — all in one place

Is Mybe.GG a trusted website?

How can you trust the site, and is it really trustworthy

Is this site legit 😕

We understand your concerns — and we’ve got you covered.

Mybe.GG uses Shopify for secure checkout and Stripe for safe payment processing.

Your order is saved to your account and email, and our team manually verifies every delivery.

We also offer a 100% delivery guarantee — and you're always in control until you confirm receipt.


You can check out our online reviews, including our Trustpilot page, to see real feedback from our customers.

Still unsure? Watch our tutorial or reach out via support anytime. 💬

What’s your process to make sure I get my items 😶

🔒 Mybe.GG — How It Works

  1. Before Checkout Page, you’ll be required to create an account — this ensures your order is saved and can be claimed anytime.

Once your account is created, you'll check out securely through Shopify, with our payment processing powered by Stripe.

During checkout, Shopify will collect your full name and address — this is required for secure online payment.

  • After payment is completed through Our payment process, our system will automatically detect your order and begin processing it ready to claim.

Just head to My Account > Orders — you’ll see a clear UI to help you easily claim your order, You’ll be asked to confirm your in-game username to help keep the transaction safe and smooth. ✅

Your orders will always be saved under the email you used to register, ready to claim at any time.

👩🏻‍💻 One of our team will ensure you receive your items 100% before you confirm or mark the order as delivered.

  • ⏱️ We guarantee delivery within 24 hoursTerms Apply.

❓ Not sure how it works

Watch our tutorial — it’ll guide you step by step on how to claim your items!

📌 Checkout to In-Game: How Delivery Works

Follow these steps carefully to make sure your order is delivered smoothly and without any issues

1. Mybe.GG's Manual Delivery System

📦 Manual Delivery:

  • After purchasing, you’ll be asked to confirm your in-game username on the Your Orders page to proceed with delivery.

    Once confirmed, simply follow the manual delivery instructions to claim your order — including joining our Discord Server and submitting your Order ID.
2. Mybe.GG's Automated Delivery System

⚙️ Automated Delivery (Soon):

  • Your items will be delivered instantly by
    our system right after purchase — no delay, fully automated.
‹ How will I receive my in-game items

📦 Manual Delivery:

  1. After completing your purchase, go to the Your Orders page to confirm your in-game username for delivery.
  2. Once your username is confirmed, copy your Order ID and click Details.

    There, you’ll find a button to join our Discord server.
  3. Inside the server, you’ll submit your Order ID, and one of our staff will manually deliver your items.
  4. 🧾 Need help? Follow our full step-by-step tutorial here.

⚙️ Automated Delivery (Soon):

💳 Payment & Checkout

Find answers to the most common payment-related questions during checkout

Why was my card declined

❌Card declines can happen for different reasons:

  • insufficient funds 💸

  • incorrect billing info📝⚠️

  • Unusual transaction flagged 🚩


💡— We recommend double-checking your card details or contacting your bank for more information.

Why was my card charged if it was declined

If your card was declined, we have not received your payment.

However, your card statement may temporarily show that the amount was taken — this is a common issue.

In most cases, your bank places a temporary hold on the amount (known as an authorization).

This is not an actual charge, and the funds are not sent to us.

The pending charge usually disappears within a few hours, depending on your bank’s policy.

Why do you need my address?

Your card provider requires us to collect your billing address and full name in order to process your payment securely.

This is a standard part of online purchases and helps prevent fraudulent transactions.

We use this information only for payment verification — we never sell or share your personal data.

Didn’t find your answer?

Don't hestitate to contact us

Load video:

How to Step by Step

This short video shows you how to claim your items and use the site step by step — if it's your first time here.

Watch on YouTube

Can’t find your answer? Chat with us anytime ⤵️